More specific websites
Suicide
www.teaumaori.com – Te Au is a national suicide prevention programme for Māori and Pasifika communities.
www.afterasuicide.nz – information for whānau/families and friends. A resource for people who have lost a loved one to suicide.
www.lifekeepers.nz – LifeKeepers is the national suicide prevention programme created especially for Aotearoa New Zealand communities. Offers free training to give people skills to recognise and support people at risk of suicide. Available to New Zealanders 18 years and over who are likely to interact with people at risk of suicide (specifically, support workers,
sports coaches, emergency service personnel, church leaders, youth workers, Māori wardens, caregivers, kaumātua, whānau/family members and community leaders).
Depression
www.thelowdown.co.nz – The Lowdown is a website and helpline for youth providing text, phone, email and webchat support, along with helpful and relevant information and resources.
www.depression.org.nz – informative website that shares people’s stories and journeys through life with depression and other mental health challenges. Provides information to help recognise and understand depression.
www.balance.org.nz – provides information and believes in making a difference for people affected by mood disorders.
www.grow.org.nz – provides help for people experiencing mental health challenges. Includes links to support groups nationwide.
www.mothersmatter.nz – provides up-to-date information to improve awareness and understanding of postnatal depression and related mental health challenges in pregnancy and after childbirth. Information is for mothers, fathers and their whānau/ families, and for professionals who are providing treatment.
www.bipolarcaregivers.org – provides information on how to support a person experiencing bipolar disorder. The advice on this site is based on the consensus of expert panels of clinicians, caregivers and people diagnosed with bipolar disorder.
Anxiety
www.anxiety.org.nz – this website is run by the Anxiety NZ Trust whose work includes workshops, education, support groups, 1:1 therapy, specialist medical assessment, prescriptions and ordering further medical tests if needed. They encourage whānau/family involvement. Call the free 24/7 National Anxiety Helpline on 0800 269 4389 from anywhere in Aotearoa New Zealand.
Psychosis
www.hearingvoices.org.nz – Hearing Voices Network Aotearoa NZ – Te Reo Orooro provides, information, research, resources, peer support groups, public awareness events and workshops, and trainings for people and whānau/family.
www.sane.org – SANE Australia is a national charity helping people affected by complex mental health challenges through support, training, and education. The site includes information and downloadable fact sheets in various languages and podcasts.
www.mind.org – has information on schizophrenia and bipolar disorder.
Problematic substance use
www.alcoholdrughelp.org.nz or 0800 787 797 or text 8681. Offers information, advice, and guidance if you are concerned about your own drinking or drug use. Also assists whānau/ family, friends and professionals in understanding and caring for someone impacted by alcohol or other drugs.
They also provide the following helplines:
▶ Māori Line 0800 787 798 for culturally affirming advice and referral to Kaupapa Māori services
▶ Pasifika Line 0800 787 799 for advice and referral to services developed for Pacific peoples
▶ Youth Line 0800 787 984 for advice and referral to services for young people.
www.quit.org.nz or 0800 778 778 – free support to help with tobacco addiction.
www.aa.org.nz or 0800 229 6767 – a fellowship of people who share their experience, strength, and hope with each other related to alcohol use.
www.nzna.org – Narcotics Anonymous New Zealand is an organisation of people recovering from addiction who help each other stay clean and recover from addiction.
www.livingsober.org.nz – offers information, advice, tools and resources for people who are concerned about their own or someone else’s substance use, including an online community of people who have lived experience.
www.fds.org.nz or 0800 337 877 – provides support and information for whānau of people with problematic substance use.
www.tepou.co.nz/initiatives/asian-language-resources – Te Pou provides resources related to substance use for Asian communities in simplified Chinese, traditional Chinese, Korean, and Japanese.
www.kina.org.nz – provides information and advice for families to help understand the impact of addiction.
www.carenz.co.nz or 0800 682 468 – CareNZ supports anyone concerned about their own or someone else’s use of alcohol and other substances.
www.al-anon.org.nz – Al-Anon provide support for whānau/family members or those supporting someone with alcohol issues by holding meetings throughout Aotearoa New Zealand. To find a meeting near you, visit the website.
www.drughelp.org.nz or 0800 787 797 (24/7) – a wealth of support, information, resources, and tools for those who are affected by substance use (including alcohol, meth and cannabis).
www.drugfoundation.org.nz – national leaders in educating, advising, and standing up for health approaches to alcohol and other substances. Provides information, advice, education, and free resources.
www.thelevel.org.nz – The Level is run by the NZ Drug Foundation. It is a space for people who use alcohol and other drugs, their friends and their whānau/family to learn, think and talk about their use of alcohol and other drugs. It offers practical ways to begin to make changes.
www.salvationarmy.org.nz or 0800 53 00 00 – The Salvation Army Bridge offers the opportunity to evaluate alcohol or substance use and explore ways to make changes.
www.salvationarmy.org.nz/oasis – support groups provide an opportunity to connect with other people who are going through similar experiences. The group meetings have a facilitator that leads a learning activity and supports the group to stay focused and supportive. For more information contact PGF Services on 0800 664 262 or The Salvation Army Oasis on 0800 530 000.
Gambling harm
www.gamblinghelpline.co.nz or 0800 654 655 or text 8006 – The Gambling Helpline is a national organisation that provides ongoing motivational support, referrals, and information services for gambling problems, as well as support for whānau/families and friends concerned about someone else’s gambling.
▶ Māori Gambling helpline – 0800 654 656
▶ Pasifika Gambling helpline – 0800 654 657
▶ Asian Gambling Helpline – 0800 862 342
▶ Youth Gambling helpline – 0800 654 657
▶ Gambling Debt Helpline – 0800 654 658
www.health.govt.nz/your-health/healthy-living/addictions/harmful-gambling/find-service- near-you – The Ministry of Health website provides a list of helplines for problem gambling services around the country.
0800 654 658 Financial counselling – financial counsellors provide information, support and advocacy to assist people in financial difficulty. The Debt Gambling Helpline enables people to talk to a counsellor about budgeting, debt management, communicating with creditors and banking systems. The helpline can connect you with a local expert in-person as well as budgeting and community services.
www.safergambling.org.nz – this website provides information about gambling and gambling harm. Anyone affected by harmful gambling (including affected whānau/family members) can also access this website. Every part of Aotearoa New Zealand has in-person gambling services, and all the details needed to access these are available on the site. There are also online self- help tools and real-life stories as well as self-assessment and tips for affected others.
www.gaaustralia.org.au – Gamblers Anonymous provides help to people wishing to abstain from gambling. Information about meeting times and location can be found on the Australasian website which has an up-to-date list of meetings across Aotearoa New Zealand.
www.gam-anon.org – Gam-anon provides support and information for the whānau/family members and friends of people with harmful gambling. In Aotearoa New Zealand there are virtual meetings that can be found on the international Gamblers Anonymous website.
www.mapumaia.nz – support for Pasifika communities on their journey to decrease or stop gambling, with resources in English, Samoan and Tongan, including free counselling and education.
Eating disorders
www.ed.org.nz – Eating Disorders Association of New Zealand (EDANZ) is a charity run by volunteers with personal experience of recovery from an eating disorder. They provide support and education, as well as advocacy for social and governmental change. The website has excellent resources, and they provide support by phone 0800 2 33269 (or 09 522 2679). You can call 24/7, they have an answer phone service and will get in touch with you.
www.feast-ed.org – F.E.A.S.T. is a global support and education community for parents of people with an eating disorder.
www.insideoutinstitute.org.au – InsideOut is Australia’s national institute for research and clinical excellence in eating disorders with global research partnerships.
www.nedc.com.au – a one stop portal with accessible, up-to-date evidence-based eating disorders information.
www.b-eat.co.uk – Beat Eating Disorders is a UK website overseen by the Eating Disorders Association of the UK. It has a special section for young people. There is also advice for parents and carers.
LGBTTQIA+ person supports
www.ry.org.nz – Rainbow Youth is an advocacy and support service for queer and gender diverse (LGBTTQIA+) youth up to age 27.
www.outline.org.nz – OutLine is an all-ages Rainbow mental health organisation providing support to the rainbow community, their friends, whānau/family, and those questioning. They provide a nationwide, free and confidential support line 0800 OUTLINE (6885463) for people who want to speak to a trained volunteer from the Rainbow community. They also provide specialist Rainbow counselling and an Auckland-based trans and non-binary peer support service.
www.touchbase.org.au – this website includes resources about mental health challenges and substance use relevant to people identifying as LGBTTQIA+.
www.cads.org.nz – CADS (Community Alcohol and Drug) Rainbow Service provides counselling and group support and information to lesbian, gay, bisexual, transgender, takatāpui and fa'afafine (LGBTTF/Rainbow) communities in Auckland.
www.genderminorities.com – Gender Minorities Aotearoa is a cross cultural and transgender led national organisation who assist transgender, intersex and takatāpui people in having choices about their lives and their bodies.
www.ianz.org.nz – Intersex Trust Aotearoa New Zealand (ITANZ) provides information and education to support intersex people and their whānau/family.
www.insideout.org.nz – InsideOUT is a national organisation working with youth, whānau, schools and communities to help make safe spaces for young people of all genders and sexualities.
www.netsafe.org.nz/lgbtqia-info – Netsafe offers a free and confidential service to help people experiencing online bullying, abuse and harassment. Text ‘Netsafe’ to 4282, call 0508 NETSAFE (0508 638 723), email help@netsafe.org.nz or you can report online.
www.police.govt.nz/contact-us/local-contacts/diversity-liaison-officers – New Zealand Police Rainbow Diversity Liaison Officers are located throughout Aotearoa New Zealand to provide liaison between Police and the Rainbow community.
www.patha.nz – Professional Association for Transgender Health Aotearoa is an interdisciplinary professional organisation working to promote the health, wellbeing and rights of transgender people.
www.qtopia.org.nz – QTOPIA provides support, youth groups, whānau support and resources to Rainbow young people in Ōtautahi Christchurch and the wider Waitaha Canterbury area.
www.miscellaneous.nz – a collection of a range of Rainbow mental health resources.
www.takatapui.nz – a resource hub for takatāpui and their whānau.
www.rainbowmentalhealth.nz – a guide for mental health professionals supporting Aotearoa New Zealand’s Rainbow community.
Other areas of support
www.victimsupport.org.nz 0800 842 846 (24/7) – Victim Support provides a free, nationwide support service for people affected by crime, trauma, and suicide in Aotearoa New Zealand.
They help people find safety, healing, and justice after crime and other traumatic events. They also provide very informative factsheets relating to the areas of help they support.
www.familyservices.govt.nz/directory – provides organisations in a person’s area that help, including local support groups and agencies.
www.skylight.org.nz 0508 744 633 – provides specialised grief support for Aotearoa New Zealand children, young people, adults and their families who are facing change, loss, trauma and grief.
www.areyouok.org.nz 0800 456 450 – provides information and connects people to services where appropriate. It is available seven days a week, from 9am to 11pm, with an after-hours message redirecting callers in the case of an emergency. The website has information for people experiencing violence, their whānau/family, friends and colleagues, and communities wanting to take action.
www.womensrefuge.org.nz 0800 733843 – Women’s Refuge offers 24/7 support to people experiencing whānau/family harm/domestic violence who are wanting help. If the situation is urgent call 111.
www.2shine.nz – provides support for those affected by whānau/family harm/domestic abuse.
Shine provides a range of effective, practical and innovative services to achieve our mission to stop domestic abuse in Aotearoa New Zealand. They directly help thousands of adult and
child victims every year to become safe and stay safe through frontline services, and indirectly help thousands more every year through professional training programmes, DVFREE workplace programme, and health sector partnerships.
www.cab.org.nz – Citizens Advice Bureau provides free and confidential advice and support across a range of areas.
www.seniorline.org.nz – information for older people to help them navigate the health system
www.parent2parent.org.nz – Parent to Parent recognises that often raising a child with a disability is an experience that is not planned and it can be a challenging journey. They can inform, educate, inspire, and support people as they navigate through experience with disability. The services are free and confidential.
www.salvationarmy.org.nz – provides a number of community social services to support individuals and whānau/family.
www.carers.net.nz 0800 777 797 – provides information, resources and guidance for people who are caring for a family member or friend.
www.griefcentre.org.nz – provides information and resources for people and families experiencing loss and grief.